I was staying in Kuala Lumpur for three nights, and I decided I’d kick it off with the Intercontinental. At the time of booking, a standard night was $144 AUD which is a pretty fantastic offer, that was about $60-80 less than some other Marriotts in the vicinity. I’d usually stick to Marriott properties as I have status with them, but at that rate and with the use of Ambassador for benefits, it was hard not to choose it.
I arrived in the afternoon after taking a taxi from the airport and was checked in by the reception staff within a couple of minutes.
Usually, IHG staff checking you in are pretty great with explaining all of the benefits you’ve got and how they can be used at the property, but this wasn’t the case this time.
The hotel has an impressive entrance area that was pretty busy during the afternoon period. For reference, these photos were taken during the evening as there are fewer people in them.
Intercontinental Kuala LumpurWhen you first walk into the hotel, you’ll first find the reception desks to the right and the guest services and concierge desk found on the left.
I was told I was given an upgraded room, but it was the same as I booked. I have no problem with this as Ambassador doesn’t give suites and usually, the upgrades aren’t too much anyway.
When you walk into the room, you’ll first time the bathroom.
The room featured a bidet style toilet as well as a regular-sized shower and bathtub.
There’s also a selection of small amenities like dental kits, a sewing kit and shaving kit.
The bed in the hotel was a little on the firm side, but it was still somewhat comfortable. The pillows were the opposite and were too light, but luckily the hotel does have a pillow menu. That is always, without a doubt, my favourite part of the Intercontinental brand and believe more hotels should do the same.
The minibar stocked the usual items like juice, soft drinks, beers and some wines.
One of the more interesting things about the stay would have had to of been the welcome letter. Usually, the welcome notes are printed on some card or even a printed piece of paper; however, this one was in a photo frame.
And here’s the view from the hotel room. The weather for my stay was a little rainy on the first day with a storm on the second, but overall it was quite pleasurable
While my stay at the hotel was only brief, I would happily return, especially at the price I paid. The staff weren’t the friendliest I’ve experienced but the hotel itself was still in a good location and a short walk to get around major things like the towers or shopping mall.
Have you stayed at the Intercontinental Kuala Lumpur before?