Qantas 787 Dreamliner Business Class Review

by Zac George
a seat with a pillow and a pillow on it

I’ve written about the Qantas 787 Dreamliner on the blog but up until a few days ago, I hadn’t yet flown on the aircraft. I’ve made 3 attempts to get on the aircraft in the past but something has always come up or I’ve had to change plans. When I was in Amsterdam a few days ago, I was having a look at space and happened to see one flight with space and it happened to be a direct flight to Brisbane on the 787, safe to say I booked immediately.

Boarding for the flight started right on time and was done very proficiently. As I made the booking pretty close to the date of departure, I wasn’t able to secure a window seat so I decided to go with seat 12D which is the last row of Business but also makes it easier to get photos.

a large white airplane at an airport

Qantas 787 at Hong Kong Airport

The Business Class product featured on the 787 Dreamliner is a refresh and upgrade of the A330 Business Class. The suites on the Dreamliner feature a bit more space, a longer bed, and a slightly wider seat.

This seat is called the Vantage XL and is designed and manufactured by Thompson Aero Seating.

a seat in a plane

Qantas 787 Business Class

The Business cabin is split into 2, the first cabin contains 30 suites while the second part of the cabin holds 12 seats.

the inside of an airplane

Qantas 787 Business Class

The seats are really pleasing to the eye and look fantastic, especially with the wood grain finishing on the sides of all the suites.

a row of seats with monitors on the backQantas 787 Business Class

They are in a  1-2-1 staggered configuration which means technically not every seat is a true ‘window seat.’ Below shows what I mean by this:

If you’d like to have a look at the Qantas 787 Dreamliner layout, take a look here.

a seat in a plane

Qantas 787 Business Class

The colouring on the suites is simple and subtle however the dark shades really make them look sleek and corporate looking which I’m a big fan of. Many people will argue with that but that’s a preference of mine.

a seat with a pillow and a pillow on it

Qantas 787 Business Class

12D is my seat for this evenings QF98 service from Hong Kong to Brisbane.

a seat with a pillow and a side table with a drink and a bottle

Qantas 787 Business Class

As I sat down onboard, the crew came around to introduce themselves, offer a pre-departure beverage as well as hand out Pyjamas.

a seat with a light on the side

Seat 12D

To the left or right of your suite (dependant on the side) is where the control panel for the seat and lights are found.

a close up of a device

Seat & Light Functions

The seat features a massage function as well as a do not disturb function which is always nice if you’re someone who wants to maximise sleep.

a close up of a device

Power Sources

You’ll also have access to USB power, a Powerpoint and headphone jack.

a black device with a glass lid

Entertainment Controller

There’s also find a controller which will control your IFE screen.

headphones and a bottle in a bin

Seat 12D

Awaiting at your seat will be a pair of noise cancelling headphones as well as a bottle of water. Shortly after boarding was complete, the cabin door was closed and we were ready for departure. We had to wait 5-10 minuets for Philippine airspace to go down and shortly after that we were in the air ahead of schedule.

Here are the menus for the flight:

a menu of a restaurant a menu of a restaurant

I went to go and change into my pyjamas and by the time I was back at my seat, my bed was already made up and had the mattress topper fitted, very proficient service Qantas!

a seat with a pillow and a drink in the back

Seat 12D


a group of people sitting in a chair

Seat 12D With Mattress Topper

The meal service was started off with an Arancini ball with Mushroom and a glass of water.

a glass of water and a bowl of food on a tray

Arancini Ball and Water

Then followed the Duck salad for the starter:

a plate of food on a table

Salad of Duck

And for the main dish, I went with the Beef Ragù.

a plate of pasta with meat and cheese on it

Beef Ragu

The meals on the flight tasted fresh and they weren’t heavy dishes which is always nice in the sky. I’ve noticed lately I’ve been really cutting down my drinking and eating on flights which has really helped with getting more sleep.

I was planning to sleep for longer than a couple of hours but as I slept all morning and afternoon in Hong Kong, my body was just completely messed up.

About and hour and a half before starting our arrival into Brisbane, I decided to have some coffee, fresh cut up fruit and also a muffin.

a bowl of fruit and a cup of coffee on a table


As we started our descent into Brisbane, the cabin was slowly woken up with mood lighting which replicates the Sunrise, I’ve always been a huge fan of mood lighting in aircraft.

a person sitting in an airplane

Qantas Dreamliner Business Class Cabin


a person sitting in an airplane

Qantas Dreamliner Business Class Cabin

After 7 hours and 45 minutes, I was back home in Brisbane after what was quite an exhausting trip to say the least.

a white airplane on a tarmac

Qantas 787 Dreamliner


I had an absolutely fantastic experience Qantas’ 787 and would definitely like to give it a go on a long-haul flight either to the United States or London but I’d also like to give the Premium Economy a review as It looks like quite a nice product.

The aircraft and seat itself were fantastic but what won me over on the flight was the attention to detail and friendliness of the crew. A special shoutout to cabin crew members Matt and Tineka – you two were absolutely awesome and really made the flight something else and one to remember.


You may also like