In February of 2016, Qantas announced that they would be opening up a brand new flagship lounge in London’s Heathrow airport. The airline started construction of the brand new facility in September of 2016 and the carrier had planned to open it early this year, however, like with most lounges – there were quite a number of delays. After some delays, I was given a tip off that it would be opening in September of this year but it was delayed once again.
Finally, the lounge is now complete and the today the airline held a media event in the new facility. They’ve also released the press releases and below is what the new lounge looks like. The new lounge uses beautiful wood and marble to create a modern and fresh looking facility. The top level has been designed to be larger and more open than the bottom level and that’s where I expect more passengers will relax.
The new lounge is located in Terminal 3 which is already home to 4 other Oneworld lounges. American Airlines, British Airways and Cathay Pacific all have lounges in this terminal and I’d say this lounge is going to compete quite well with the brilliant Cathay First & Business lounge.
The new lounge has space for around 230 people, it’s designed to be split level which makes it more spacious and less crowded, a Rockpool designed menu which is similar to other flagship Qantas lounges, a full service bar, large bathrooms which include showers, business facilities and of course a children’s zone. There’s also 2 VIP room which are like the one’s found in the First lounges in Sydney, Melbourne and Los Angeles. These are for Chairmans, Celebs and other VIP guests.
if you’re wondering which lounges use to occupy this space, it used to be home to the Scandinavian Airlines lounge as well as the Air Canada facility.
The lounge is a fantastic edition to the growing improvements from the flying kangaroo, however, as this is a ‘flagship’ lounge, I would have expected the airline to make a small area for First Class guests/Platinum One members. Sadly this wasn’t implemented and P1’s and First guests will receive additional benefits while in the lounge – similar to what is given in the Hong Kong and Singapore lounges.
The new lounge is open from 8:00am until 8:30pm every day of the week. If you’re a Qantas Chairmans, Platinum One, Platinum, Gold, Qantas Club, Emirates Platinum, Emirates Gold as well as Oneworld Sapphire and above, you’ll have access to the lounge. Passengers flying in First or Business Class on a Oneworld carrier will also have access to the lounge.
Overall I’m quite impressed with the new lounge and am quite keen to see and review it. I’m not sure when I’m headed to London next so it maybe a while before I review the lounge.
Qantas will operate the longest flight in the world from Perth – London starting in March 2018.