Cathay Pacific are expected to introduce a dine on demand meal services on two of their popular routes this month. The routes will be, Hong Kong to LGW (London Gatwick) & ORD (Chicago O’Hare).
If you’re not aware, London Gatwick receives an A350-900 from Cathay and Chicago O’Hare receive a 777-300ER.
The topic has been discussed thoroughly on Flyertalk, and I have received a confirmation from a credible source to say it’s going ahead.
Cathay certainly isn’t the first airline to introduce the dine on demand concept, Etihad, and Qatar are just some of the carriers that use the system. Interestingly, Cathay will be one of the select few carriers in Asia to ‘fully’ introduce it.
- ANA use it for Business Passengers
- Korean Air use it for Business Passengers
- Malaysia Airlines use it for Business Passengers
- Thai Airways only offers it on their A350 in Business
- China Eastern doesn’t appear to offer it in Business
- China Southern doesn’t appear to offer it in Business
- Singapore Airlines doesn’t offer it in Business
As you can see, not all of the big Asian carriers use the concept. I think this is definitely a step in the right direction for Cathay and it’s a smart one at that.
It’s supposed to be Introduced this month, and there have already been crew introduction and familiarity days which is fantastic to hear.
I think it’s fantastic for Cathay to use the concept but I’d also love to know how much it will cost the airline. The airline has lately been making some small but noticeable cutbacks, like removing Amuse Bouche.
I find the food in Cathay Business to taste quite good. However, the portion sizes are quite small. I’m hoping this change may increase the size of them, but that seems unlikely. I was also hoping to try the new Michelin Menu however when I asked the crew about it; they had no idea what I was talking about.
I think the move is a great idea and will work well for the airline, but the routes are an interesting choice, I definitely would have thought their flagship routes like London Heathrow or Los Angeles would have got it first.