When it comes to uber luxury commercial travel, nothing can compare commercially to the Residence by Etihad. The ”suite” consists of 3 rooms, a living room, bathroom, and bedroom. The Residence is featured only onboard the A380 which operates to Sydney, Melbourne, Mumbai, New York, and London. The Residence also has a butler who can service your any need and an in-flight chef who can prepare almost anything you desire. I’m extremely lucky to be able to review The Etihad Residence from Abu Dhabi To Sydney, and I hope you enjoy the review of the most luxurious suite commercially in the sky.
The whole experience doesn’t start in the air when booking you’re able to contact a VIP concierge 24/7 about any queries you have. The chauffeur is different to what you’ll find in first class, you get your own private lounge, and you have assistance before and after the flight from Etihad. (More about all of this in a different post later on)
As you arrive at the airport, there’s a whole team waiting and eager to look after you, they’ll handle your bags, passport, check-in and anything in between, the process is seamless. You’ll then be guided to your very own private Residence lounge to use before your flight.
The lounge has its own butler, an extensive range of meal and beverage options and even a menu for complimentary spa and shave treatments.
For an extensive look inside the lounge, please click here to see more.
After spending some time in the lounge, it’s time for boarding and no; you don’t walk yourself there, a buggy will pick you up and take you to the gate.
You can choose to board either first or last, for my flight I decided to board first. As you arrive at the gate, you’ll be escorted all the way to the front where you’ll meet your butler. For my flight, I had requested that Butler Johan and Chef Imke be onboard my flight. I requested them as I know them personally and cannot speak highly enough of them; they made the experience just incredible.
Johan met me at the gate, and we boarded before anyone else. He showed me my seat and gave me a tour of the whole suite. The first area of the suite is called the living room. This is where you either yourself and guest sit for take-off and landing, sit or dine or even just sit and relax.
The living room features a very clear 32-inch flat screen TV, and you’re given Bose QC20’s to use during the flight.
The living room’s ottoman features two storage compartments which can fit quite a lot.
The living room is very spacious and a great place to eat, watch a movie and just relax.
Down the hallway, you’ll find your second area, the ensuite shower bathroom. The bathroom features a vanity mirror, toilet, full shower and Acqua Di Parma amenities, different to what’s found in First Class.
The bathroom is very similar to the one in First Class, but there are some small details that differentiate the two.
The shower in the Residence usually runs for 5 minutes but can be ten if you wish.
The bed is probably the most popular and well-known aspect of the Residence; it’s a 6 foot 10 inches double bed in the sky.
Back to the living room for departure…
As you arrive back at your seat, you’ll find a welcome tray with dates, Arabic coffee, a hot towel and a personal welcome note.
Around this time Chef Imke came to say hello and welcomed me onboard. She also provided me with the menus for the flight.
Shortly after we departed Abu Dhabi just behind schedule due to Oman air traffic control, but I wasn’t complaining 😉
As the seat belt signs went off, Johan brought me some wifi vouchers to use, each is valid for 24 hours and one for each device.
Johan returned a few minutes later to presented me with the pre-meal service snack tray and to offer a beverage. As Etihad knew my age they had loaded non-alcoholic champagne on the flight and I decided to try it, it was well, very sweet…
Not long after I decided to start dining. As you’ll notice those beautiful Bernarduad gold plates are onboard.
I just love the design!
Vera Wang glasses are also used onboard.
Another thing I love about the Residence is the branding, the attention to detail is very well done.
To start, I had some type of Arabic bread which was really nice.
For the appetiser, I had the Abu Dhabi caviar, and it came with a few types of condiments.
The caviar is served with a mother of pearl spoon instead of a metal spoon which can alter the taste; the caviar tasted fantastic in the air.
After the appetiser, I had the mango and ginger sorbet to cleanse the palette.
As I had quite a bit of food in the lounge, I was feeling like a light meal, and I choose the chicken breast.
And for dessert Imke surprised me with two dishes, both tasted brilliant and looked fantastic.
The food was immaculate, and I have blown away AGAIN!. Keep in mind the flight was full, and Imke was able to create these dishes and food for nine other passengers in first, the crew work extremely hard and do an incredible job.
After dinner, I had a cappuccino and decided I would go and have some sleep, by this time I was half sleep as I didn’t sleep the night before due to being so excited. Johan had turned the bed down for me, similar to a hotel and I was ready for some solid rest.
The amenity kit, slippers and Christian Lacroix pyjamas were waiting on my bed for me.
I’ve tried various types of airline pyjamas, but these were next level, extremely soft and almost like silk.
On the left-hand side of the bed, you’ll find the TV remote control and a panel for light controls.
The side table also has two draws for personal items.
On the right-hand side of the bed, you find the headphone port and a panic button which alerts the crew, very similar to a call button.
The bed is very comfortable, the mattress is firm but comfortable, and the pillows are well cushioned, not thin which I loved.
Post from RICOH THETA. – Spherical Image – RICOH THETA
The bed has a storage compartment underneath which is where I stored my main carry-on bag. There’s a heap of space so you could have 2 or maybe even three bags.
The bedroom does air vents; the crew control the temperature so you can tell them if it’s too hot or cold and they’ll happily adjust it for you.
The bedroom also features a full-size mirror.
I didn’t notice at first but was told this is a viewing hole for the the crew. They won’t use it when a guest is in the room, but they often use it when it’s empty as some passengers occasionally just enter the residence and lay in the bed.
The bed also has a seatbelt which has to be used when sleeping.
I had a fantastic 8-9 hours of sleep and woke up feeling relaxed and still full of food. I got up, and Johan prepared the dining table for breakfast. At this point were about 3 hours out of Sydney.
The flight was going so quickly, but I wanted it to be longer!
To start off, I decided to have the fruit plate, pastries and some juice.
And for the main, I had fresh cooked poached eggs, veal rasher bacon, and hollandaise sauce.
Post from RICOH THETA. – Spherical Image – RICOH THETA
The living room has a chilled beverage draw with water, soft drinks and two Vera Wang glasses.
Each side of the seat has identical power, USB and headphone outlets.
Something that surprised me was the bathrobe, I thought it was pretty cool to have on the plane, and it’s got the Residence logo embroidered into it.
After breakfast, I decided to freshen up and have a shower before arrival into Sydney. I elected to have 10 minutes, and it was perfect. There’s something amazing about showering at 38’000 feet.
The shower also housed more Acqua Di Parma amenities.
Residence embroidered towels, just awesome.
And shortly after my shower we sadly commenced descent into Sydney.
And we’ve arrived into Sydney.
Of course, I had to get a picture with my two favourite Etihad crew!
It was almost upsetting to leave such an incredible flight.
As I disembarked, there was Etihad staff waiting to pick me and drive me to immigration on the buggy.
As I said in my lounge review the feeling of the buggy transport is a little awkward but you kind of feel like a King.
We passed immigration within 2 minutes in a whole separate line, we then arrived at the baggage carousel and there my bags were, already waiting for me. The baggage carousel hadn’t even started yet; my bags were in a separate area on the plane. This happens for Residence guests and members belonging to ‘Etihad Exclusive’.
The Etihad staff handled my bags and escorted me to my awaiting chauffeur. I kid you not, I got from the aircraft door to the car in just 5 minutes, Insane!
I’m not sure of the car models so if you know what they are let me know; I stuffed them up in the previous post 😉
Bottom Line
Without a doubt, the Residence is the best thing I’ve and probably will ever fly. The experience is flawless, and I would definitely recommend it. It can fit two people, but for one it’s much more spacious. Considering the prices have lowered I would look at it instead of 2 first class tickets as it’s pretty close in pricing.
I would like to give a huge shoutout to both Imke and Johan for making the experience truly unforgettable. Be sure to follow their Instagram accounts.
31 comments
How did you pay for this and what did it cost?
+1.
this!
Great report. The pictures are fabulous. And loved your suit … great job 🙂
Thanks Keith 🙂
Great work Zac! Nice picture in the end with the suit and all. I wish I lived somewhere close to where Etihad flew an A380. Looks like a once in a lifetime experience.
Thanks Teja 🙂
Great review, Zac!
Thank you Susan 🙂
Amazing review and great pictures!
Thank you very much Dominik 🙂
…….. It all looks amazing, but it has got to be said – for such a premium prodict, the Champagne selection is…. well….. pedestrian!
Billecart Salmon?? Qantas serve that in Business class
Bilecart NV Rose?? BA serve that in Club
Blanc de Blanc Grand Cru2004 ????? £95 a bottle from Tesco…..
Whilst I realize this is a petty first world complaint – for a product that is supposed to be the ‘worlds most luxurious’ – it is a pretty significant drop of the ball.
This is just the standard menu, as a Residence passenger you can request any beverage you would like to have onboard. Obviously I couldn’t due to my age. The list also changes every 3 months and they do have some wines/champagne that isn’t on the menu.
Great review – just slightly jealous seeing someone younger than me at 18 flying in an airline ‘seat’ that cost about half of what it is costing me to get my commercial pilots licence here in Australia!
On one note – I can understand using a DSLR for reviews and as I have two 1DX’s and a 5DIII for my work, in ten years being a photographer I wouldn’t bother using one for in-flight snaps.
I recently received an Ōlloclip lens set for my iPhone 7. I even shot my recent EY J flight with it. Can bloggers not start using them?
Would have had killer Residence captures Zac!!
Hey, it’s Imke! Was she already scheduled on your flight?
Hi there, I’m not sure if she was scheduled on the flight but I requested her to be the operating chef on the flight. The flight was absolutely full and she did an amazing job. Thank you for reading 🙂
Looks amazing! How many points did you have to burn?
This flight I paid for, if you were to use points it’s upwards of 2,000,000 points one-way.
your parents paid for…
As I posted after the review and In my CNN interview, I saved for 2 years to do it. Worth every cent. Just because I’m 17 doesn’t mean I don’t work.
Your reviews lose context if you don’t mention the price of travel and how you booked.
Otherwise you should just write for a luxury travel site.
Z$, great report, you are sure giving lucky a run for his money!
Bank of mum & dad at work.
“Kind of feel like a king”. Oh dear.
Hi zac.
I admire your perseveration saving for two years to take this flight. It makes it all the more special knowing you earnt it rather than it being just handed to you.
What strikes me as being odd is why do all these high end flights eg first class and the residence have such mainstream beer. Surely they could find some artisan brewer who brews a stunning ipa or a lovely stout. It cant be that hard.
Looks like Ben also got Johan on his flight.
@ Chris P. Bacon – Go fry yourself.
Trust funder.
[…] was definitely flying Etihad’s Residence onboard the A380 from Abu Dhabi to Sydney at the start of the year. I saved for 2 years to do […]
All these people who didnt read that he saved for 2 years for this trip..
[…] Your kid might end up like Zac who writes Points From the Pacific. He started collecting miles and points at the age of 14. And at age 17 earlier this year, he used miles to fly Etihad’s Residence! […]
[…] Review – The Etihad Residence, Abu Dhabi To Sydney […]
[…] was definitely flying Etihad’s Residence onboard the A380 from Abu Dhabi to Sydney at the start of the year. I saved for 2 years to do […]
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