The subject of Etihad and their amenity kits has long been quite a talking point. For quite sometime the airline has taken the kits off flights causing some confusion as it’s usually part of the overall Business Class experience and some passengers have gotten quite angry about this.
Etihad use Scarmouche + Fandango amenities in their kits and the creams and lotions are really quite nice. Etihad have obviously listened and they’ve updated their website to show which flights will and won’t get kits, this was pointed out by JayCee1966 on Flyertalk.
Here’s the offical information from Etihad,
In Business Class, you’ll receive an amenity kit on our ultra-long-haul flights and long-haul overnight flights. Our current limited edition amenity kit is inspired by some of the iconic cities from our network. Each kit contains a customised LUXE City Guide and Scaramouche + Fandango skincare and comfort kit.
On long-haul day flights, dental kits including a toothbrush and toothpaste, sleep packs including socks and an eyeshade, earplugs and shaving kits are available on request.
It’s nice to see Etihad finally explain which services will and won’t get the kits. I think taking away the kits on long-haul flights during the day is quite sensible as a lot of these kits would go to waste, the same goes for the medium-haul flights.
Having the ability to request amenities is something I quite like the idea of as it saves the airlines costs and also reduces some space in your seat, not that the Business seats lack too much space anyway.
What are your thoughts on the policy?
H/T – JayCee1966 on Flyertalk